The new standard in multi-platform
customer service for utilities.

Next Utilities is the best software platform for
delivering industry-leading utility customer experiences.

We're dedicated to improving efficiency and usability in the utility space by leveraging leading-edge technology and user-centered design.

Outage Reporting from Anywhere.

Allow customers to keep you up to date by reporting outages, downed power lines, and other electrical issues from wherever they are. With our drop-in, white label widget you can receive reports in no time from your website, chatbot, IVR, or even voice assistants like Amazon Alexa or Google Home Assistant.

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Improve your pre-authorized payment uptake.

Our best-in-class preauthorized payment solution lets your customers sign-up for pre-authorized payments in a snap.

Improve your pre-authorized payment uptake.

Our best-in-class preauthorized payment solution lets your customers sign-up for pre-authorized payments in a snap.

Let us be your Innovation Lab partner

Our Remote Innovation Lab service lets you set innovation and improvement goals and we do the rest. Each quarter you'll receive a series of prototypes and reports with real feedback from your own customers. This can help you decide which solutions you'd like to take to market, or which you'd rather not.

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An Electrifying Art Show.

We prototyped a number of different ways to visualize customer electricity usage. Then we threw an art showing. Read our post about it or get your own.

Coming Soon.